SUPPORT

Vessel Technology are able to support customers remotely by phone or email and additionally by site visits/sea trials if required. Vessel Technology can provide consultancy to identify areas and methods to prove system reliability. Please see contact details for Vessel Technology.

 

Below is the client login to allow customers access to the latest software updates for their hardware.  Please log into the website below using the username and password found on the back of the DPSS/DPSSNet unit. The files for your hardware will then be available. Please ensure that you install matching software for the DPSS i.e. HMI software corresponds with the firmware software.  Full instructions on how to perform software updates can be found once you have logged into the portal.

 

A logging function is provided on the DPSSNet so that Vessel Technology can customise the software for your vessel.  You can submit your log data and obtain updated software through the client login below.